Privacy Policy – Veluvashop

Veluvashop (“Company,” “we,” “our”) is committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the GDPR, CCPA, and other relevant privacy regulations.

This Privacy Policy explains how [sc=llc] collects, uses, and protects your personal information when you visit or make a purchase from veluvashop.com.

Personal Data We Collect

We may collect various types of personal data to provide you with a smooth and secure shopping experience. This includes:

  • Identity data: name, email address, phone number, billing and shipping address.
  • Financial data: payment card details, which are processed securely through trusted third-party payment gateways. Veluvashop does not store full credit card information.
  • Transaction data: details about your purchases, returns, and preferences to help improve your shopping experience.
  • Technical data: IP address, browser type, device information, operating system, and usage analytics collected through cookies and similar technologies.

Purpose of Data Collection

Your personal data is processed based on legitimate business interests, contractual obligations, and, where necessary, your consent. The information collected helps us:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Improve website performance and enhance your shopping experience.
  • Send promotional updates or newsletters (only if you have opted in).
  • Detect and prevent fraudulent activities, unauthorized access, or misuse of our website.

Sharing and Transfers

To operate efficiently, we may share limited information with trusted third-party partners, including:

  • Logistics providers who handle order delivery.
  • Payment gateways that securely process transactions.
  • Analytics services that help us understand website usage and performance.

All third parties are required to maintain strict confidentiality and are not permitted to use your data for unrelated purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Request corrections or deletions.
  • Restrict or object to certain types of processing.
  • Opt out of marketing communications at any time.

If you believe your privacy rights have been violated, you may file a complaint with your local data protection authority. For any privacy-related inquiries or requests, please contact us at support@veluvashop.com.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, tax, or accounting requirements. Once your information is no longer needed, we will securely delete or anonymize it.

Security

Veluvashop uses encryption, secure servers, and continuous monitoring systems to protect your information from unauthorized access, loss, or misuse. However, no online system can be guaranteed to be 100% secure, and we cannot promise absolute protection.

Support: support@veluvashop.com
Address: [sc=address]
Company: [sc=llc]
Website: veluvashop.com

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